Opening a crèche and bringing it up to standard is a difficult task. But once you reach that standard, it is important that you maintain it. Here are a few tips that would help you in that area.
Make Sure You Do What You Promised
Ensure that you are able to not only do what is expected of you in that area but also what you have promised the parents of the child at the time of enrollment or admission. You would not want your loyal parents chatting and comparing how the level of professionalism or service in the area has reduced. By mentioning that they are making it known to you that they are slightly dissatisfied and that could result in you losing you’re your existing students as well as potentially new ones.
Make Sure The Atmosphere Always Carries A Light Mood
Besides making sure that the child care center bus maintained and kept clean and safe and free from any and all accident prone items and is up to standard and highly satisfying you would need to pay attention to your interior design and atmosphere.
Make sure that the area in which the children work and play is spacious and well lit, tables, chairs or benches as you prefer would have to be set up, and you would need to have your team of teachers or assistants walk around making sure that the kids are having fun and learning what they are supposed to at the same time.
Offer Added Services
To maintain the loyalty of the parents who have admitted more than one child at your créche, you could offer them special rates or discounts on their enrollment fees or even a concession on the monthly or annual fees. The parents are the largest and most effective marketing tool.
Most new parents consider daycare centers or come and visit potential schools through word of mouth. If you manage to keep your loyal parent base happy, there is a strong chance you will see then back at your crèche with their other children or even other friends and family.
People are always the hardest to please. No matter how good your service is, there will be someone who will find something to complain about. For this reason it is important to train your team as well as the assistants and teachers on how to deal with such situations. Encourage them to always be cheerful and maintain a level of respect as they are the face of the child care center.
Peak to parents and encourage them to get back to you with suggestions or areas for improvement that they have come across or noticed. This way not only are you being made aware of ways you can improve your service but you are also saving a lot of time from doing this research on your own.
These few tips will assist you in making sure that the kids and parents who put their trust in your créche is kept happy.